← OkOvia

Privacy Policy

1. Controller

OkOvia is operated by Intelectouch (“we”), the data controller for the personal data described here. Contact: hello@okovia.com.

2. What we collect

3. What we do not collect — by construction

The SDKs, tag, and connectors are designed so that content never leaves your application: no prompts, no model responses, no DOM content, no form data, no end-user documents. Where correlation is needed, the SDKs compute salted hashes on-device and send only the hash. Customers must not use custom fields to send end-user personal data (see the Terms of Service).

4. Why we process it

We do not sell personal data and we do not use it for advertising.

5. Where it is processed

Infrastructure is hosted on Hostinger (cloud servers); authentication is provided by Google Firebase. These providers process data on our behalf under their own compliance programs. Data may be processed outside your country; we apply appropriate safeguards.

6. Retention

7. Your rights

Under the LGPD (Brazil) and, where applicable, the GDPR, you may request access, correction, deletion, or portability of your personal data, and withdraw consent. Write to hello@okovia.com and we will respond within the legal time frame.

8. Security

Traffic is encrypted with TLS; API keys are stored hashed and scoped by least privilege (public, ingest-only, and secret key types); correlation hashes are salted per installation.

9. Changes

We may update this policy. Material changes will be announced on the site or in the console.